FREQUENTLY ASKED QUESTIONS

Everything you need to know about ArmoryHub

GENERAL

What is ArmoryHub?

ArmoryHub is a comprehensive firearms inventory management app that helps you track firearms, ammunition, accessories, NFA items, maintenance records, and range sessions. It features zero-knowledge encryption (your data is encrypted before it reaches our servers), cloud sync, and advanced reporting capabilities.

What devices does ArmoryHub support?

ArmoryHub works on any device with a modern browser (Chrome, Safari, Firefox, Edge) via our web app at portal.armoryhub.app. We also offer native apps for iPhone, iPad, and Mac on the App Store. Your encrypted data syncs seamlessly across all devices.

Do I need an internet connection to use ArmoryHub?

Yes, an internet connection is required to use ArmoryHub. Your data is stored encrypted in our secure cloud infrastructure and syncs across all your devices.

Is my data private?

Absolutely. All your data is encrypted in your browser/app BEFORE it's sent to our servers. We only store encrypted blobs that we cannot read. Your PIN-derived encryption key never leaves your device. This is called zero-knowledge encryption—even we cannot access your data.

PRICING & PURCHASE

Is there a free trial?

Yes! All plans include a 7-day free trial. Try ArmoryHub with full access to all features—unlimited firearms, ammunition, accessories, photos, and cloud sync. Cancel anytime during the trial and you won't be charged.

What are the pricing options?

Pro Monthly is $9.99/month. Pro Annual is $99.99/year (save $20—that's 2 months free). Lifetime Pro is $349.99 one-time payment. All tiers include unlimited everything, cloud sync, zero-knowledge encryption, advanced reports, and maintenance tracking.

How do I restore my purchase on a new device?

Sign in with your ArmoryHub account on the new device. Your subscription status is tied to your account, so your Pro features will be restored automatically. For iOS App Store purchases, you can also use 'Restore Purchases' in Settings.

Can I cancel anytime?

Yes. You can cancel your subscription at any time from your account settings or through the App Store (for iOS purchases). Your access continues until the end of your current billing period.

SECURITY & ENCRYPTION

How does encryption work?

ArmoryHub uses AES-256-GCM encryption with keys derived from your PIN using PBKDF2 (310,000 iterations). All encryption happens in your browser or app BEFORE data is sent to our servers. Your encryption key never leaves your device.

What data gets encrypted?

All your data—firearms, serial numbers, photos, documents, everything—is encrypted client-side before upload. Our servers only store encrypted binary blobs that are completely unreadable without your PIN.

What happens if I forget my PIN?

If you forget your PIN, your encrypted data cannot be recovered—ever. This is by design for maximum security. We cannot decrypt your data because we never have your encryption key. Make sure to remember your PIN!

How do I use encryption on multiple devices?

When you sign in on a new device with your ArmoryHub account, your encrypted data syncs automatically. Enter your PIN to decrypt the data locally. The same PIN works across all your devices.

Can you see my data?

No. This is zero-knowledge encryption. Your data is encrypted in your browser before it reaches our servers. We only store encrypted blobs that are mathematically impossible to decrypt without your PIN-derived key. We cannot access your firearms information, serial numbers, or photos—even if compelled by law enforcement.

CLOUD SYNC

How does cloud sync work?

Your data is encrypted in your browser/app before being sent to our secure cloud infrastructure. When you make changes, encrypted data syncs automatically to all your devices. Sign in with your ArmoryHub account on any device to access your collection.

Is cloud sync automatic?

Yes. Changes sync automatically in real-time when you're online. All data is encrypted before upload, so even during transit your information is protected.

Can I use ArmoryHub on multiple devices?

Absolutely! Sign in with your ArmoryHub account on as many devices as you want—web browsers, iPhones, iPads, Macs. Your encrypted data syncs seamlessly across all of them.

What cloud infrastructure do you use?

We use Supabase, built on enterprise-grade PostgreSQL infrastructure with servers in the United States. Your encrypted data is stored securely with multiple layers of redundancy.

FEATURES

What is Wife Mode?

Wife Mode displays all firearm values at exactly 50% of their actual value. It's a humorous feature for plausible deniability. 'Honey, this $2,000 rifle was only $1,000!' No app lock required—toggle it anytime in Settings.

Can I track ammunition inventory?

Yes. Track ammunition by caliber, manufacturer, grain weight, type (FMJ, JHP, etc.), lot number, purchase info, and current quantity. When you log range sessions, ammunition is automatically deducted from inventory.

What are DOPE books?

DOPE (Data On Previous Engagement) books track precision shooting data: distance, environmental conditions (temp, wind, humidity), scope adjustments (MOA/Mils), group sizes, and ammunition used. Essential for long-range shooting.

Can I manage NFA items?

Yes. Track NFA firearms (suppressors, SBRs, SBSs, machine guns) with dedicated fields for ATF Form numbers, tax stamp numbers, approval dates, and scanned copies of your Form 4/Form 1 documentation.

What reports can I generate?

Generate inventory reports, purchase logs, disposal log, maintenance logs, DOPE books, NFA registries, and custom queries.

How does maintenance tracking work?

Set global maintenance intervals (by days or rounds fired) for all firearms. The app tracks rounds since last cleaning and days since last maintenance. Visual indicators show Good (green), Warning (yellow), and Overdue (red) status.

CUSTOM DATA

Can I add custom calibers and accessory types?

Yes! Manage custom data in Settings. Add calibers, accessory types, and storage locations that persist across the entire app. Custom data syncs automatically across all your devices.

DATA & BACKUPS

How do I backup my data?

Your data is automatically backed up in our secure cloud infrastructure. As long as you remember your account credentials and PIN, you can always access your encrypted data from any device.

Can I export my data?

Yes. You can export your data from the Settings page. Export options include JSON and CSV formats for easy portability. Your data is never locked in.

What happens if I lose my device?

Simply sign in with your ArmoryHub account on a new device. Your encrypted data syncs automatically from the cloud. Enter your PIN to decrypt and access your collection.

TROUBLESHOOTING

My data isn't syncing. What do I do?

Check: (1) You have an active internet connection, (2) You're signed into the correct ArmoryHub account, (3) Try refreshing the page (web) or force-closing and reopening the app (iOS). Contact support if issues persist.

I see duplicate items. Help!

This can happen occasionally with sync conflicts. Contact support at support@armoryhub.app and we can help resolve duplicates.

The app is running slowly. What do I do?

Try: (1) Refresh the page or restart the app, (2) Clear your browser cache (for web app), (3) Ensure you're using a modern browser (Chrome, Safari, Firefox, Edge). For iOS, ensure you're on the latest version.

LEGAL & COMPLIANCE

Does ArmoryHub provide legal advice?

No. ArmoryHub is a tool for personal record-keeping only. You are solely responsible for complying with all federal, state, and local firearms laws. Consult with legal counsel regarding record-keeping requirements.

Can ArmoryHub help me comply with ATF regulations?

ArmoryHub provides tools to track NFA items, Form 4/Form 1 documentation, and generate reports, but it does not provide legal guidance. You remain responsible for proper NFA registration and compliance.

Who can access my data?

Only you. Your data is encrypted before it reaches our servers, so we cannot read it. Even if compelled by law enforcement, we can only provide encrypted blobs that are mathematically impossible to decrypt without your PIN. Your encryption key never leaves your device.

WEB APP INSTALLATION

How do I install ArmoryHub on my computer?

Visit portal.armoryhub.app in Chrome or Edge. Look for the install icon in the address bar (usually a + or computer icon). Click it and follow the prompts to install ArmoryHub as a standalone app on your desktop.

How do I install on iPhone or iPad?

We recommend using our native iOS app from the App Store for the best experience. However, you can also use the web app: Open portal.armoryhub.app in Safari, tap the Share button (square with arrow), then tap 'Add to Home Screen'. The web app will appear as an icon on your home screen.

How do I install on Android?

Open portal.armoryhub.app in Chrome. You should see a banner at the bottom prompting you to install. Alternatively, tap the three-dot menu and select 'Install app' or 'Add to Home screen'. The app will install and appear in your app drawer.

How do I install on Mac?

We recommend our native Mac app from the App Store. For the web app: Open portal.armoryhub.app in Chrome or Safari. In Chrome, click the install icon in the address bar. In Safari, go to File > Add to Dock to add ArmoryHub to your dock.

What's the difference between the web app and native iOS app?

Both provide the same features and sync the same encrypted data. The native iOS/Mac app offers better integration with the system (notifications, biometrics) and is recommended for Apple devices. The web app works on any platform with a modern browser.

CONTACT & SUPPORT

How do I contact support?

Visit our contact page or reach out through the App Store support page. We typically respond within 1-2 business days.

Can I request a feature?

Absolutely! We love feedback. Visit our contact page or submit feature requests through the App Store. We actively develop new features based on user feedback.

Where can I report bugs?

Please report bugs through our contact page with details about what happened, what you expected, and your device/iOS version. Screenshots help tremendously.